Last Updated: 30th May, 2021
Our website is operated by ALLNEUTRALS. Throughout the site, the terms “we”, “us” and “our” refer to ALLNEUTRALS. We are a UK company, with headquarters in London. If you’re in the European Economic Area (EEA), for purposes of European data protection law, the data controller of your personal information is ALLNEUTRALS.
When we provide the Services, we collect or receive information in a few different ways. In many cases, you can choose what information to provide, although some information is required, for example, in order to make a purchase.
Information you provide to us
Automatically collected information
If you choose not to provide us with certain information, we might not be able to provide you all (or any) of the Services.
USING YOUR INFORMATION
We use the information we have to help us provide, operate, improve, understand, customize, support, and market our Services. Specifically, any of the personal information we collect from you may be used in the following ways:
Where it is necessary to perform our contractual obligations with you, we process your information to:
Where it is in furtherance of our legitimate interests and those of others, provided those legitimate interests are not overridden by your rights or interests, we process your personal information to:
In certain circumstances, we also use your personal information based upon consent you have given us (which you may revoke at any time) or if we believe it is appropriate to comply with the law.
We keep your information private. We do not sell, trade, or otherwise transfer to outside parties your information.
However, to provide the Services, we share your information with affiliates, public authorities and our trusted third parties. For example:
We may share some or all of your information in connection with, or during negotiation of, any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of insolvency, bankruptcy, or receivership, information may also be transferred as a business asset.
For legal and safety reasons, we may provide information to a third party if we believe in good faith that we are required to so for legal reasons or that this is necessary to prevent harm or injury to our users, members of the public, our staff, or ourselves, or if we need to do so to defend our legal rights or to enforce our Terms of Service.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Like most international business, we operate globally. As a result, your information can be disclosed and transferred to a country outside of the EEA in order for us to provide our Services. Some of these countries may not have the same levels of data protection as are present in the EEA.
In certain cases, we use a legal mechanism known as “standard contractual clauses” to protect personal information that is transferred outside the EEA. Standard contractual clauses refer to contracts between companies transferring personal information that contain standard commitments approved by the European Commission protecting the privacy and security of the information transferred.
Alternatively, we will transfer personal information to a country which is deemed to have adequate protections in place pursuant to adequacy decisions issued by the European Commission. To access the current list of countries for which there is an adequacy decision in place, click here.
To learn more or to request a copy of any standard contractual clauses which may relate to your personal information you can contact us.
PROTECTING PERSONAL INFORMATION
We implement a variety of security measures to maintain the safety of your information when you place an order or enter, submit, or access your information.
We use a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and who are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
MANAGING AND DELETING YOUR PERSONAL INFORMATION
If you want to correct or update the personal information we have collected or request deletion of your account, please contact us. Please play your part in keeping your information secure by choosing a strong password and by keeping your login details secret.
We keep your information for as long as necessary in light of the purposes it was originally collected or lawfully further processed. We generally store your information for the duration of your account with us. We do this to provide you with our Service. We may use third-party service providers to store and maintain such data. We require all such third-party services providers to have suitable measures in place with respect to the security of your information.
We retain your verification-related information for a reasonable period of time, even if you do not complete all verification steps, to assist with future verifications and to prevent abuse of our verification processes. If you decide not to verify the account and would like us to delete the verification information you provided, contact us.
If you reside in certain territories, including the EEA, you benefit from a number of rights in relation to your information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below in a summary format, but mandated applicable law shall govern.
If you have any questions about your rights please email us at email@example.com
CHILDREN'S ONLINE PROTECTION
Our Services are intended for general audiences, and are not intended for anyone under 16. Ordering our products should only be done by people who are at least 16 years old or older.
If we materially change our Policy we will take steps to inform you of the change in advance.
If you have any questions or comments regarding this Policy or if you would like to exercise any of your rights, please contact us at firstname.lastname@example.org